LUXECENT
Last Updated: 2025 March 
 
Welcome to LuxeScent International. These Terms and Conditions govern your use of our website www.Luxecent.lk and the services we provide. By accessing or using our website, you agree to be bound by these terms.
 
1. General Information
•LuxeScent International is an Exclusive distributor of premium 3W Clinic cosmetics, skincare, and fragrances in Sri Lanka.
•We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice.
•By using our website, you confirm that you are at least 18 years old or have legal parental consent.
 
2. Products and Services
•All products listed on www.Luxecent.lk are subject to availability. We reserve the right to modify or discontinue any product at any time.
•Product descriptions and images are provided for reference purposes and may differ slightly from actual products.
•Prices listed on our website are subject to change without prior notice.
 
3. Orders and Payments
•By placing an order, you agree to provide accurate and complete information.
•All payments must be made in full before order processing.
 
 payment methods: 
credit/debit cards, bank transfers, cash on delivery, etc.
•LuxeScent International reserves the right to cancel or refuse any order at its discretion.
•If an order is canceled after payment, customers will be eligible for a refund based on our refund policy.
 
4. Shipping and Delivery
•Orders will be processed and shipped within 2 business days. Delivery times may vary based on location and product availability.
•Shipping costs and estimated delivery times will be communicated at checkout.
•LuxeScent International is not responsible for delays caused by third-party courier services or unforeseen circumstances.
 
5. Returns and Refunds
•Customers may request returns or refunds within a Same day of receiving the product, subject to the following conditions:
•The product must be unused, unopened, and in its original packaging.
•Proof of purchase is required for all return requests.
•Returns are not accepted for personal care products due to hygiene reasons, unless the item is defective.
•Refunds will be processed within a 6-8 days after the returned item is inspected.
 
6. Intellectual Property
•All content, including text, images, logos, and designs, on www.Luxecent.lk is the property of LuxeScent International and protected under copyright laws.
•Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
 
7. Liability and Disclaimers
•LuxeScent International does not guarantee that the website will always be available, error-free, or free from viruses.
•We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
•Product results may vary from person to person. LuxeScent International does not make any medical claims regarding the efficacy of cosmetic or skincare products.
 
9. Governing Law
•These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka.
•Any disputes arising from the use of our website shall be resolved in the courts of Sri Lanka.
 
10. Contact Information
For any inquiries or concerns regarding these Terms and Conditions, please contact us:
 
LuxeScent International
Business Address: 67 2/3, Ward Place, Colombo 7
1st Lane, New Bustand, Anuradhapura
Phone Number: +94 (77) 728 3079
Email: info@luxecent.lk

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